Health Benefits
Be healthy. Choose wisely.
Health Advocate
Enrolling in a healthcare plan also gives you access to the following resources through Health Advocate:
Claims, Assistance and Advice:
- Help understanding Explanations of Benefits (EOBs), resolving claim issues, fee negotiations, locating providers, and understanding exceptions and referrals, transition of care, prescription questions and information.
Care Coordination Services:
- Arrange for home-care equipment following hospital discharge.
- Arrange hospice and other care services for terminally ill patients.
- Assist members through complex medical conditions.
- Coordinate and make arrangements for diagnostic tests.
- Facilitate review of test results with another physician to confirm diagnosis.
- Help understanding tests, treatments and prescribed medication.
Serious or Complex Medical Conditions:
- Identify top medical institutions, critical illness providers and specialized medical programs across the country.
- Provide access to experts for consultations and second opinions.
- Schedule appointments and coordination of transportation and lodging when necessary.
Call 800.991.6171 or visit www.healthadvocate.com.