TRANSITION MANAGEMENT

An outsourcing implementation presents unique opportunities for optimizing your organization. Mercer offers solutions to help you identify and maximize these opportunities, including:

  • Business process redesign and organizational management.
  • Transition management and risk mitigation.
  • Program analysis and change management.

SELECT YOUR TRANSITION CHALLENGE TO SEE OUR CUSTOM SOLUTIONS.

CHALLENGE: Integrating the new benefits administration solution into your organization

OUR SOLUTIONS:
Identify current staff responsibilities and post-transition staffing requirements, develop new internal process flows, and highlight integration points and define new roles and responsibilities for your team

CHALLENGE: Establishing an optimal infrastructure and project plan for the transition

OUR SOLUTIONS:
Act as a liaison between you and your implementation team, identify your necessary internal resources and time requirements, seamlessly integrate implementation activities to alleviate the day-to-day impact on your staff, and minimize implementation delays by identifying potential risks

CHALLENGE: Measuring the effectiveness of your benefits administration solution

OUR SOLUTIONS:
Identify opportunities to further streamline staffing and resources, provide trend and ROI analysis, and help you integrate the solution into your longer-term strategic delivery initiatives